Website ACT Fibernet
Job Description:
Role Category: Customer Success, Service & Operations – Other
Industry: Telecom / ISP
Role: Customer Service
Salary: Not Disclosed by Recruiter
Functional Area: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
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Job Responsibilities:
- Willingness to work in 1 rotational week off & rotational Shifts
- To provide speedy resolution
- To ensure closure of the ticket / e-mail within the prescribed TAT
- To resolves product or service problems by clarifying the customer’s complaint
- To provide customer satisfaction on every call / e-mail.
Job Requirements:
- Experience in customer service or call center background preferred
- Strong communication skills
- Good interpersonal skills Knowledge of multiple languages like English / Telugu / Hindi are mandate
Qualification & Experience:
- Minimum of 1 to 6 Years of work experience in English voice process
-
X Certificate XII Certificate
- UG / Diploma / ITI Certificate.
Job Details:
Company: ACT Fibernet
Vacancy Type: Full Time
Job Location: Warangal, Telangana, IN
Application Deadline: N/A
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