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Ground Staff Air Ticketing Executive – Airport Jobs 2022

    Website Bhubaneswar Airport

    Job Description:

    Hiring for Ground Staff, Air Ticketing Executive & Cabin Crew:
    Job Role : Ground / Airport Station Attendant.
    Salary : INR 15,000 to 60,000.
    We have Requirement for the Post of Grounds Operation Staff.
    We are hiring Fresher also.

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    Job Responsibilities:

    • Keep accurate records and document customer service actions and discussions.
    • Adhere to and manage the approved budget.
    • Improve customer service experience, create engaged customers and facilitate organic growth.
    • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
    • Take ownership of customers issues and follow problems through to resolution.
    • Keep ahead of industry’s developments and apply best practices to areas of improvement.
    • Develop service procedures, policies and standards.
    • Maintain an orderly workflow according to priorities.
    • Control resources and utilize assets to achieve qualitative and quantitative targets.
    • Analyze statistics and compile accurate reports.
    • Set a clear mission and deploy strategies focused towards that mission.

    Job Requirements:

    • Strong client-facing and communication skills.
    • Ability to think strategically and to lead.
    • Excellent knowledge of management methods and techniques.
    • Awareness of industry’s latest technology trends and applications.
    • Working knowledge of customer service software, databases and tools.
    • Advanced troubleshooting and multi-tasking skills.
    • Proficiency in English.
    • Customer service orientation.

    Qualification & Experience:

    • The only preliminary education for an airline ticketing agent is a high school diploma. Airlines have their own training facilities that usually consist of a week or two of classroom training followed by on-the-job training by shadowing an experienced ticketing agent. New agents begin by handling luggage and work up to handling seating assignments, completing ticket forms and reserving tickets for passengers.
    • Extensive customer service experience in a some type of sales position is a good starting place to gain the experience needed to work as an airline ticketing executive. Basic computer and typing skills are also needed navigate the ticketing system.

    Job Details:

    Company: Bhubaneswar Airport

    Vacancy Type: Full Time

    Job Functions: Other

    Job Location: Baripada, Odisha, IN

    Application Deadline: N/Ac

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