
Website Bhubaneswar Airport
Job Description:
Hiring for Ground Staff, Air Ticketing Executive & Cabin Crew:
Job Role : Ground / Airport Station Attendant.
Salary : INR 15,000 to 60,000.
We have Requirement for the Post of Grounds Operation Staff.
We are hiring Fresher also.
Job Role : Ground / Airport Station Attendant.
Salary : INR 15,000 to 60,000.
We have Requirement for the Post of Grounds Operation Staff.
We are hiring Fresher also.
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Job Responsibilities:
- Keep accurate records and document customer service actions and discussions.
- Adhere to and manage the approved budget.
- Improve customer service experience, create engaged customers and facilitate organic growth.
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
- Take ownership of customers issues and follow problems through to resolution.
- Keep ahead of industry’s developments and apply best practices to areas of improvement.
- Develop service procedures, policies and standards.
- Maintain an orderly workflow according to priorities.
- Control resources and utilize assets to achieve qualitative and quantitative targets.
- Analyze statistics and compile accurate reports.
- Set a clear mission and deploy strategies focused towards that mission.
Job Requirements:
- Strong client-facing and communication skills.
- Ability to think strategically and to lead.
- Excellent knowledge of management methods and techniques.
- Awareness of industry’s latest technology trends and applications.
- Working knowledge of customer service software, databases and tools.
- Advanced troubleshooting and multi-tasking skills.
- Proficiency in English.
- Customer service orientation.
Qualification & Experience:
-
The only preliminary education for an airline ticketing agent is a high school diploma. Airlines have their own training facilities that usually consist of a week or two of classroom training followed by on-the-job training by shadowing an experienced ticketing agent. New agents begin by handling luggage and work up to handling seating assignments, completing ticket forms and reserving tickets for passengers.
- Extensive customer service experience in a some type of sales position is a good starting place to gain the experience needed to work as an airline ticketing executive. Basic computer and typing skills are also needed navigate the ticketing system.
Job Details:
Company: Bhubaneswar Airport
Vacancy Type: Full Time
Job Functions: Other
Job Location: Baripada, Odisha, IN
Application Deadline: N/Ac
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