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PRODUCT & FIELD SUPPORT in Aurangabad – Bajaj Auto Finance Careers

    Website Bajaj

    Job Description:

    Job Location

    Regional Office

    BU / Dept

    MC BU

    Level / Grade

    L3

    Job Role/ Function

    Service

    Designation

    Area Service Manager

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    Job Responsibilities:

    • Promoting Genuine Spares Sales.
    • Readiness for new products.
    • Handling territory as ASM.
    • Step up the customer experience.
    • Tracking competitor activities and keeping abreast with the latest trends and requirements.
    • Promoting Sales by providing service support.
    • Product failure report and analysis to HO team.
    • Product performance feedback and competition benchmarking.
    • Meet the Business targets on Free Service redemption, Paid service share and Dealer & ASDs workshops revenue growth
    • Maintaining Service standards of Customer care and Vehicle care at Dealers, branches & ASDs across the territory.
    • Control on Warranty Claims
    • TPM Implementation at Dealerships and drive the Service agenda
    • Service network/ Capacity expansion as per DSS norms – Dealers & ASDs.
    • Implementing Service Quality Systems at Dealers, branches & ASDs, evaluation and Improve – PDCA

    Job Requirements:

    • Analytical Skills
    • People Management
    • Influencing Skills
    • Training Skills
    • Managing Teams
    • Achievement Orientation
    • Customer Focus

    Qualification & Experience:

    • B. E
    • Premium college with a very good academic record
    • 2 years experience in ASM – Service

    Job Details:

    Company: Bajaj

    Vacancy Type: Full Time

    Job Functions: Other

    Job Location: Aurangabad, Maharashtra, IN

    Application Deadline: N/A

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