Bajaj Auto Careers Freshers 2022 – L4/Executive in Tiruppur

Job Description:

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Job Responsibilities:

• Receipt book Repo kits allocation and auditing on periodic basis
• Coordinating with legal team for initiating legal actions against chronic defaulters dealing with enforcement agencies in cases filed against BAFL by customers/third parties.
• Ensuring prior approvals in repo cases helping the agency manage repo related issues.
• Agency billing closure within 60 days of the work completed month
• Allocation of portfolio to vendor basis the past performance trend and FOS availability, creating adequate manpower capacity for the portfolio.
• Review cases with FOS / TL and work assignment basis the disposition code
• Handling collection/repo related customer service issues/escalations
• Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases

Job Requirements:

• Receipt book discrepancies needs to be discussed with agency and ensure no reoccurrence of such issues in field.
• HHT 100% utilization and report to be submitted to ACM / RCM on regular basis
• RCU audit queries has to be reverted before TAT and implementation of committed action at field level.
• HHT not working need to be informed to IT team for need of support
• CRM queries needs to be closed as per the TAT assigned

Job Details:

Company: Bajaj

Vacancy Type: Full Time

Job Functions: Other

Job Location: Tiruppur, Tamil Nadu, IN

Application Deadline: N/A

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