
Website Bosch
Job Description:
Ability to understand requirements and develop detailed functional specification documents. Develop technical specifications for the gathered requirements Responsible for all phases of the development.
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Job Responsibilities:
- Customize Salesforce fields, page layouts, record types, searching, list views, queues, reports, and dashboards
- Maintain security such as user accounts, mobile user accounts, sharing rules, user roles, user profiles, field level security, content folder rights, groups, list view rights
- Maintain overall system configuration and adhere to change control protocols
- Ensure that documentation as per processes, policies, application configuration, and help related materials are maintained and up to date
- Manage operational requests and troubleshoot issues, working with diverse user groups
- Manage instance to ensure data integrity, security and daily basic audits
- Manage mass imports and exports of data
- Provide high quality support via ticket system
- Follow best practices for reporting, access models, SSO strategies and audit controls
- Master of governance limits and overall platform scalability (with Product, Developers)
- Employ best practices for emergency procedures around Salesforce
Job Requirements:
- Demonstrable technical support for web-based applications or similar
- Proven experience as a Salesforce Administrator in a large company, ideally with a multi-national User / business base, ideally with some form of people management
- Project Management Certificate is a plus
- Good understanding of the full System Development Life Cycle
- Expert understanding of Salesforce Sales and Service Cloud that is always kept at the highest level
Qualification & Experience:
- B.S. or a B.A. college degree or commensurate work experience
- Experience with process analysis, ideally in developing and documenting; process flows, roles and responsibilities, defining requirements and translating them into system implementation
- Project Management experience a must
Job Details:
Company: Bosch
Vacancy Type: Full Time
Job Functions: Other
Job Location: Madurai, Tamil Nadu, IN
Application Deadline: N/A
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