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Collection Manager (CD) – HDFC Recruitment

    Website HDFC

    Job Description:

    • Receivables Management Manage and deliver portfolio indicators including 30 plus delinquency, NPA management.
    • Achieve Baseline Collection Efficiency (CE) Targets rolled out for the State/Region and Improve Upon.
    • Analyzing the existing strategies and bringing in new strategies, if required.

    Job Responsibilities:

    • Keep all members of the team informed of issues affecting the success of the business.
    • Bucket wise resolution rates to be monitored Achieve Baseline Collection Efficiency (CE) Targets rolled out People Management
    • Ensure optimum staff Hiring in line with approved ACRs Tracking and analyzing productivity of the team members.
    • Understanding of Training need & to ensure relevant training for all team members Process Management All Banks process to be adhered to in totality in Unit performance
    • Uploading of trails on web collections Agency management (HDB) as per banks processes CRM resolutions within defined TAT and process Increase Digital Payments to reduce cost.
    • Personal development Build and maintain relationship with peers, superiors and clients.
    • Giving motivation to the team and ensuring high morale.

    Job Requirements:

    • Should possess good communication skills
    • Should be able to handle deadlines and compliance items
    • Good leadership quality and moulding and supporting the team for desired results as per management expectations(for agencies/off-rolls staff)
    • Sufficient hands on work experience of min. 2 years and above in financial industry
    • Should have managed a team of agencies staff/outsourced staff demonstrating high level of competence.
    • Should be mature enough to handle people in pressurized situations and ensure targets /deadlines met.
    • Should be mature enough to handle customer and agency executives/vendors pressurized situations and ensure targets /deadlines

    Job Details:

    Company: HDFC

    Vacancy Type: Full Time

    Job Functions: Other

    Job Location: Nagpur, Maharashtra, IN

    Application Deadline: N/A

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