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Home Advice Specialist in Tiruchirappalli- DBS Bank India Careers

    Website DBS Bank

    Job Description:

    As the leading banonsumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
    Job Purpose
    MC is the local Mortgage Specialist who will be the lead for driving the Mortgage business in his / her territory and will have key deliverables of Mortgage volumes and documentation.

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    Job Responsibilities:

    • Guide the customer towards applying for Home Loan and explain the product features in terms of ROI, Processing Fees, Terms and conditions very clearly.
    • Responsible for the P&L Account, delivering the top line & bottom line of the Mortgage business in line with organization needs
    • Ensure proper closure of disbursement documentation within the timeline.
    • Attend customer calls and properly attend to their requests for ensure high customer satisfaction. Communicate the reasons for rejection to the customer.
    • Sales Budget and Plan, COA, Customer Retention, Recruitment & Product Training
    • Build new relationships with builder community basis projects and expansion plans.
    • Ensure adherence to KYC documents as per the guidelines of the company. Ensure proper completion of the files within timeline as per the company checklist
    • Handling aspects pertaining to Portfolio monitoring, Project Approval, Legal, Technical, PDD, Referral Billing, vendor management & sales Manager Incentives etc.
    • Acquire customers for Home Loan from open market, Branch network, Channel partner and Builder relationship.
    • Portfolio management, PDD management, collection, Customer service, Vendor Management
    • Developed strategic plans rolled out to business and built revenue streams with various product mix

    Job Requirements:

    • Understanding of competitive positioning
    • Attention to detail and tenacious
    • Excellent listening skills, with inquisitive mind
    • Self Starter
    • Strong customer orientation and focused on brand
    • Sound understanding of Mortgages business and market
    • Relationship building and management skills.
    • Strong ability to influence
    • Creative with lateral thinking ability
    • Skilled seller to be a role model for the team.
    • Good written and verbal communication skills
    • Self drive and highly ambitious
    • Result oriented and the ability to produce results under pressure.

    Qualification & Experience:

    • Knowledge of home loan products to assist clients and relationship managers.
    • Sound knowledge on home loan documentation, regulatory guidelines.
    • An MBA / CA with relevant number of years of experience in banking and specifically in Home loans is preferable.

    Job Details:

    Company: DBS Bank

    Vacancy Type: Full Time

    Job Functions: Other

    Job Location: Tiruchirappalli, Tamil Nadu, IN

    Application Deadline: N/A

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