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Lead NOC Engineer in Vellore – Freshworks Internship

    Website Freshworks

    Job Description:

    We’re looking for passionate engineers who love Linux, who are intimately familiar with fundamentals of OS and able to automate the iterative task with optimized scripts. We’re looking for highly motivated and talented engineers who are passionate about engineering velocity and automation. The complexity of our application traffic continues to increase as we scale out our microservices architecture to meet our subscriber demand. Our goal is to ensure that we successfully deliver high availability and application traffic across the cloud infrastructure


    Job Responsibilities:

    • Involve in incidents root cause analysis
    • Review Application & Infra monitoring changes
    • Work with other team leads to develop SOP documents.
    • Troubleshoot and resolve issues escalated by customers and Internal systems
    • Serve as a primary point responsible for the overall health, performance, and capacity of our systems

    Job Requirements:

    • Experience with AWS or other Cloud offerings
    • Experience in Application & Infrastructure Monitoring (Nagios, New Relic, Datadog, Splunk, Sumologic, etc…)
    • Strong understanding of Networking Concepts
    • Experience in leading NOC team
    • Understanding of Web fundamentals (HTML, JavaScript, CSS, Server Side Programming and Database)

    Qualification & Experience:

    • At least 6+ years of Linux/Unix administration
    • Strong understanding of DNS, DHCP, NTP, SMTP, TCP/IP, SSH, HTTP, HTTPS, TLS, IPSec, concepts of VPN and other internet protocols.
    • Scripting experience is a must (Shell/Python/Perl/Ruby..etc.. )

    Job Details:

    Company: Freshworks

    Vacancy Type: Full Time

    Job Functions: Other

    Job Location: Vellore, Tamil Nadu, IN

    Application Deadline: N/A