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Business Analyst – Maersk Vacancies in Coimbatore

    Website Maersk

    Job Description:

    As an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren’t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.

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    Job Responsibilities:

    • Identify trends and work with teams to improve customer experience
    • Focal point for Clusters act, as liaison between Cluster and GSC teams for the specific customer
    • Ambassador for a Cluster towards the GSC organisation and vice versa, owning tender accounts with E2E responsibility and have knowledge in length and breadth of the account being handled
    • Responsible for customer-specific performance monitoring, management, and discussion
    • Responsible for timely completion of all tasks and ensuring a high quality submission to Sales/ Customers after doing pro-active audit of completed tasks
    • Responsible to deliver IQ / IE and reduce disputes if any across the board (Rate related, DnD and payer / terms by ensuring contracts are filed in systems as per SLA correctly
    • Drive joint initiatives between GSC and sales based on customer wise challenges
    • Ensure process maps as designed are followed
    • Work collaboratively with Sales to win the business
    • Will be responsible for timely execution of tender to Sales within defined SLA
    • Drive active engagement activities with the Cluster

    Job Requirements:

    • Demonstrate Ownership mindset and Customer service mindset and live the brand attributes. Influencing without authority.
    • Ability to work independently and as part of a team demonstrating ownership and customer service mindset.
    • Advanced knowledge of MS Excel (including VBA coding) and good presentation skills (MS Power Point)
    • Willingness to constantly learn and upgrade.
    • Adapt to new challenges and demonstrate ability to analyse and foresee challenges.
    • Ability to work under pressure with high sense of urgency. Detail-orientated and enjoy being an expert on logistics sector while ensuring to follow the designed process.
    • Ability to multi-task and be proactive & independent in a fast-paced, dynamic environment
    • Awareness of End-to-End process of Tender Management, Sales – Contracting & Invoicing
    • Strong communication skills with excellent written and verbal communication skills. Fluent in English, oral and written.
    • A strong team player who is also good at stake holder management.
    • Persuasive personality and ability to connect with stakeholders with data analytics skills contributing towards problem solving

    Qualification & Experience:

    • Prior experience in audit and business control environment would be preferable. Experience as a member of an Agile team (Scrum would be preferred).
    • Master or Bachelor’s degree in Business Administration, Finance, Data Science, Mathematics, Economics, Computer Science, Information Management or Statistics or any other similar discipline.
    • Advanced knowledge of MS Excel (including VBA coding) and good presentation skills (MS Power Point)

    Job Details:

    Company: Maersk

    Vacancy Type: Full Time

    Job Functions: Other

    Job Location: Coimbatore, Tamil Nadu, IN

    Application Deadline: N/A

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