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RBB PB Authorizer – HDFC Bank Recruitment

    Website HDFC

    Job Description:

    • To ensure that there are no discrepancy in these A/Cs so that there are no delay in activation E.
    • Marketing Activities: Ensure that the branch have banners, collaterals, pamphlets as per the merchandising manual Ensure that 5-S norms are adhered to for all workstation including self F.
    • Staff Management: Ensure that all staff are adequately trained on the Products of the bank and sales process Ensure that all staff are trained on the process to be followed (including amendment with new circulars) Monitor Staff productivity and give guidance on improving the same in conjunction with the BM Ensure that all PBs are sent for class room training on a regular basis.

    Job Responsibilities:

    • By grouping them with their family members who already hold accounts with us
    • Ensuring that customers make us their primary bank
    • Ensuring that customer scope is done and products targeted accordingly
    • Includes persuading the customer to continue and if required renew FDs
    • Knowing about where all the customer is currently banking and moving him to our Bank ii.
    • Ensure that the marketing analytics list on possible attrite, is called and retained
    • Managing Classic Portfolio: Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio
    • Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite c.
    • Ensure that requisite certifications are done (AMFI) Sales of Asset Products Disseminating product information to the customer and staff Audit & SQ Handling & Mandatory Compliances Basic Hygiene Parameter like “Customer Instruction
    • FTNR, Demat FTNR, CASA Activation” Escalations Handling” and Complaints Maintaining Branch Upkeep and decorum at all times Enhancing customer wallet size
    • By grouping them with their family members post selling liability products to the family members, if they do not have banking relationship with us Ensure that optimal levels of Income generating Product Group Holding (IPGH) is reached
    • Ensure that all sales staff pitch for enhancement of limits
    • Sales to family members and associates (all network) Attrition control of customers
      MF/Insurance/RBI Bonds
    • Promote active usage of credit cards Sales of Third Party Products to the customers

    Job Requirements:

    • Planning and Organizing Skills
    • Awareness of TF & FX
    • Team Management / Interpersonal Skills
    • Knowledge of Competition
    • Awareness of Banking regulations
    • Communication – Written and verbal both
    • Banking Product Knowledge
    • Sales and Influencing Skills

    Job Details:

    Company: HDFC

    Vacancy Type: Full Time

    Job Functions: Other

    Job Location: Varansai, Uttar Pradesh, IN

    Application Deadline: N/A

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