Skip to content

City Head in Madurai – Swiggy Vacancy

    Website Swiggy

    Job Description:

    Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 30-45 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 5+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops


    Job Responsibilities:

    • Author, manage, and deliver executive level reporting, including daily, weekly, monthly, quarterly status reports to manage risks and issues and improve team communication and collaboration
    • Improve Store Manpower efficiency, Improve order fill rates, optimize ambient and cold storage space and manage stringent processes to reduce pilferage
    • Maintain harmony and ensure shared responsibility of business objectives with focus on team development and employee career growth
    • Build productive and positive relationships across the organization at all levels to drive influence
    • Lead day to day operations, deliver on operational plans against the strategic vision for the company and being the face of Swiggy in that community
    • Find and pursue cost reduction opportunities for maintaining strong P&L
    • Expansion into multiple zones for higher customer zone coverage
    • Manage a team of Operations Managers and drive a culture of operational excellence
    • Support procurement process and build vendor and supplier relationships
    • Maintain highest levels of stock availability and CX metrics and explore growth drivers
    • Build consensus among cross-functional teams and influence decision making with leadership
    • Establish an operating rhythm of the business to ensure the stores are running effectively and efficiently
    • Identify and implement new initiatives with stakeholders to develop and launch new initiatives
    • Help with recruiting operations and oversee new employee onboarding and training programs
    • Stock management, stock movement across multiple phases and audits

    Job Requirements:

    • A competent result oriented decision-maker with strong stakeholder management and execution skills
    • Should have experience towards managing a large team of online and offline members
    • Language: English and Local Language preferred
    • Should be comfortable with data analysis, Excel and be able to drive data driven decision making
    • Drive process improvements and the ability to keep pace with our explosive growth while motivating others
    • Ability to work as a team player in a target driven work environment
    • High ownership, accountability and bias for action a must
    • High ethical standards

    Qualification & Experience:

    • 8+ years of relevant experience in Online/Offline retail industry in operations or business operation line
    • Graduate/postgraduate with proven operational execution skills

    Job Details:

    Company: Swiggy

    Vacancy Type: Full Time

    Job Functions: Other

    Job Location: Madurai, Tamil Nadu, IN

    Application Deadline: N/A