Website Swiggy
Job Description:
Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 30-45 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 5+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops
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Job Responsibilities:
- Author, manage, and deliver executive level reporting, including daily, weekly, monthly, quarterly status reports to manage risks and issues and improve team communication and collaboration
- Improve Store Manpower efficiency, Improve order fill rates, optimize ambient and cold storage space and manage stringent processes to reduce pilferage
- Maintain harmony and ensure shared responsibility of business objectives with focus on team development and employee career growth
- Build productive and positive relationships across the organization at all levels to drive influence
- Lead day to day operations, deliver on operational plans against the strategic vision for the company and being the face of Swiggy in that community
- Find and pursue cost reduction opportunities for maintaining strong P&L
- Expansion into multiple zones for higher customer zone coverage
- Manage a team of Operations Managers and drive a culture of operational excellence
- Support procurement process and build vendor and supplier relationships
- Maintain highest levels of stock availability and CX metrics and explore growth drivers
- Build consensus among cross-functional teams and influence decision making with leadership
- Establish an operating rhythm of the business to ensure the stores are running effectively and efficiently
- Identify and implement new initiatives with stakeholders to develop and launch new initiatives
- Help with recruiting operations and oversee new employee onboarding and training programs
- Stock management, stock movement across multiple phases and audits
Job Requirements:
- A competent result oriented decision-maker with strong stakeholder management and execution skills
- Should have experience towards managing a large team of online and offline members
- Language: English and Local Language preferred
- Should be comfortable with data analysis, Excel and be able to drive data driven decision making
- Drive process improvements and the ability to keep pace with our explosive growth while motivating others
- Ability to work as a team player in a target driven work environment
- High ownership, accountability and bias for action a must
- High ethical standards
Qualification & Experience:
- 8+ years of relevant experience in Online/Offline retail industry in operations or business operation line
- Graduate/postgraduate with proven operational execution skills
Job Details:
Company: Swiggy
Vacancy Type: Full Time
Job Functions: Other
Job Location: Vellore, Tamil Nadu, IN
Application Deadline: N/A
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