Website Tata Consultancy Services (TCS)
Job Description:
TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.
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Job Responsibilities:
- Creative and attitude to learn new technology areas
- Strong leadership skills with excellent stakeholder management and team management.
- Platform monitoring, Status report creation and presenting
- Incident, Service request, Problem request handling and resolution within the SLA as defined SoW
- Creation and updation of the relevant support documents as agreed with customer
Job Requirements:
- Excellent command over Incident and Problem Management
- User Administration and Management activities on the above said tools
- Flexible to support in shift based model
- Sound experience on Role-based permission model (Access grant/revoke based on roles)
- Min. 2 years of Production Support Technical Lead experience
- Strong analytical and troubleshooting skills
Qualification & Experience:
- Atleast 3 years of working experience with expertise on each of the Atlassian suite tools (Jira, Confluence, Crowd, BitBucket, Bamboo, Jenkins)
Job Details:
Company: Tata Consultancy Services (TCS)
Vacancy Type: Full Time
Job Location: Surat, Gujarat, IN
Application Deadline: N/A
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