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Asst. Manager / Loyalty Marketing in Bengaluru – Air Vistara Careers

    Website Vistara

    Job Description:

    This role will be responsible to ensure the seamless functioning of the loyalty program.You will oversee day to day operations and work with various stakeholders to run projects and campaigns, identify opportunities & gaps, define and solve problems in collaboration with relevant stakeholders. Together with other team members and your manager, you will be responsible for creating a high value proposition, increasing customer enrolment, growing engagement and retention for the program

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    Job Responsibilities:

    • Support in targeting and segmentation to personalize digital campaigns jointly with the campaign management lead
    • Analyse program data to formulate insights that help strengthen and evolve the program
    • Monitor KPIs and keep a pulse of program health
    • Extract, analyse and interpret data from different sources to enable data visualization and translate findings into simple actionable insights
    • Leverage key capabilities for content management, websites/microsites, A/B and multivariate testing strategies
    • Communicate and coordinate with key stakeholders across the organization to share priorities, roadmap, and key learnings
    • Lead the development and designing of new website and app features from UI/UX perspective
    • Build and maintain program performance dashboards and providing recommendations based on data insights
    • Own online projects from beginning to end — from gathering of requirements, design and development, to testing, launch, and support
    • Program Management
    • Maintain a consistent look and feel across all websites based on established guidelines
    • Launch new pages and microsites by translating content into the corresponding templates; Build product pages in support of new product launches
    • Develop new weekly, monthly, and quarterly reporting dashboards as per evolving business needs

    Job Requirements:

    • Strong interpersonal skills and an outstanding team player
    • Ability to communicate confidently and effectively, both in writing and verbally
    • A strong ability to work in cross functional teams and collaboration skills
    • Self-starter, multi-tasker with a strong drive and agility to work in a fast-paced environment
    • Strong organizational skills and attention to detail, accuracy and quality
    • Guided by consumer-centric approach, be able to quickly spot and look for solutions in order to create a smooth end-to-end
    • customer experience (both internal and external)E
    • Excellent project management skills and handling multiple projects in an organized and timely manner

    Qualification & Experience:

    • Minimum 4-6 years of work experience.
    • Bachelor’s degree, preferably in Business/Marketing/ Statistics or related field
    • Advanced proficiency with Microsoft Office Applications (i.e. Excel, Word, Outlook)
    • Working knowledge of SQL

    Job Details:

    Company: Vistara

    Vacancy Type: Full Time

    Job Functions: Other

    Job Location: Bengaluru, Karnataka, IN

    Application Deadline: N/A

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